How To Fix Brother Printer Cannot Detect Ink

"Cannot Detect" occurs when:

- The ink cartridge is empty and must be replaced

- Using the wrong ink cartridge model for your machine

- Your machine can't communicate with the ink cartridge

- Using non-genuine supplies

1.  Ostend the error message actualization on the display.

- If "Cannot Detect," go along to step 2.

- If a dissimilar error bulletin, click here to search for that error bulletin to locate the appropriate troubleshooting steps.

2.  Press Stop/Exit to temporarily articulate the error message.

iii.  Remove and examine the afflicted ink cartridges(s).

a.  Open the ink cartridge embrace.

b.  Press the lock release lever(s) to release the affected ink cartridge(s).

c.  Remove the afflicted ink cartridge(due south) from the motorcar.

d.  Verify the cartridge model number, Blood brother logo, and the Innobella logo are all present on each affected cartridge.

The LC203 Starter ink cartridges aren't the same every bit the High Yield LC203 ink cartridges.  If you lot're using the LC203 Starter cartridges, this is the cause of the "Cannot Observe" fault.

- If using an Innobella LC201 STARTER cartridge, continue to step 4.

- If using an Innobella LC201 STANDARD YIELD or Innobella LC203 HIGH YIELD cartridge, continue to pace 4.

- If the model number is any other LC part number , these ink cartridges aren't compatible with your model machine.  This is the cause of the "Cannot Detect" error.  To clear this error, you must install a new, unopened LC201 Thousand/C/Y/BK or LC203 Grand/C/Y/BK genuine Brother Innobella cartridge.  For instructions on how to replace the ink cartridges, refer to Replacing an ink cartridge.

- If the Innobella logo isn't present, skip to stride 9.

four.  Is there a small light-green chip/circuit board on height of each affected cartridge?

- Ifno, skip to step 9.

- Ifyeah, continue to step v.

5.  Hold each ink cartridge as if installing it in the motorcar.  Locate the black ink sensor in the ink sensor window.

Hold the ink cartridge standingupright and look through the windows.  Don't lay it flat or tilt the cartridge.

- If the affected cartridge is Magenta, Cyan, or Yellowish, keep to step half-dozen.

- If the affected cartridge is Black, skip to step 7.

6.  Await at the clear, plastic window where yous can encounter the ink inside the cartridge.  Are you able to encounter the black ink sensor in the ink sensor window?

- Ifno, skip to pace 10.

- Ifyep, skip to step eight.

7.  Await at the clear, plastic window where you can see the ink within the cartridge.  Are you able to come across the black ink sensor in the ink sensor window?

- Ifno, skip to footstep ten.

- Ifyep, go on to step 8.

viii.  Remove any ink cartridges left inside the motorcar.  All four ink cartridges should be removed regardless of which ones are indicated in the "Cannot Discover" error.

a.  Close the ink cartridge cover.

b.  Remove the power string from the power outlet.

c.  Await approximately 15 seconds, then reconnect the power string.

d.  Once the machine boots to the ink cartridge screen, open the ink cartridge encompass andslowly and firmly insert each ink cartridge into its advisable colour-coded slot in the order indicated on the error message.

e.  Close the ink cartridge encompass.

The display may ask you to verify that the ink cartridge(s) was replaced.  If prompted, selectyes .

- If the "Cannot Detect" error is no longer on the display, you lot've resolved the issue.  Your machine is functioning properly.

- If the "Cannot Notice" error remains, your auto volition require service.  Go to Warranty and Service Options.

9.  Since the Brother Innobella logo and/or the greenish scrap isn't present, the cartridges are likely refilled or non-Brother generic cartridges. Using these cartridges may result in the "Cannot Notice" error. Brother strongly recommends that you employ only 18-carat Brother ink for best results. Using non-Brother supplies may bear on hardware performance, print quality, and car reliability since the formulation of genuine Brother ink prevents smearing and clogging of the print head. The Blood brother limited warranty doesn't use to any problem that was acquired by the utilize of third-party ink and/or cartridges.

To articulate this fault, y'all must install a new, unopened LC201 M/C/Y/BK or LC203 Yard/C/Y/BK genuine Brother Innobella cartridge.  For instructions on how to replace the ink cartridges, refer to Replacing an ink cartridge.

10.  If unable to see the black ink sensor in the ink sensor window, the cartridge has reached the end of its life and can no longer be detected.  To clear this fault, you must install a new, unopened LC201 M/C/Y/BK or LC203 M/C/Y/BK 18-carat Brother Innobella cartridge.  For instructions on how to supervene upon the ink cartridges, refer to Replacing an ink cartridge.

Warranty and Service Options:

How To Fix Brother Printer Cannot Detect Ink,

Source: https://help.brother-usa.com/app/answers/detail/a_id/85406/~/cannot-detect

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